Microsoft Teams Direct Routing

Simplify Your Business Communications

Seamlessly integrate voice, messaging and emergency services within Microsoft Teams.

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Unlock the Full Potential of Microsoft Teams

Transform your business communications with a seamless, unified approach. With Everstream’s Microsoft Teams Direct Routing, you can streamline your telephony and improve collaboration through a unified platform.

This solution combines voice, messaging and E911 capabilities, ensuring seamless integration and superior functionality.

Microsoft Teams Direct Routing reduces expenses with competitive domestic and international calling plans and supports your remote and hybrid workforce with scalable, cloud-ready solutions. Additionally, its compliance features ensure your business meets regulatory standards.

Simplify your communications, optimize costs and keep your team connected – all through Microsoft Teams Direct Routing from Everstream.

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Product Benefits

Top Benefits

Voice Calling: Use flexible, cloud-ready SIP trunking to enable your team to make and receive calls directly within Teams.

Text Messaging: Add SMS and MMS capabilities to Teams, improving communication with customers and colleagues all in one place.

Dynamic E911: Ensure safety with real-time location management so emergency services can quickly locate employees during a workplace incident.

Simplified Management: Manage phone numbers, routing configuration and communication channels through a unified platform that integrates with Webex, Genesys and other systems.

Reliable Support: Benefit from 24/7 network monitoring and expert assistance for seamless operation.

How to Set Up Microsoft Teams Direct Routing

Getting started is easy with Everstream’s guided setup process.

1. Plan the Project: Collaborate with our onboarding specialists to map your migration plan.

2. Set Up Parallel SIP Trunks: Connect your existing solution alongside the new setup for a smooth transition.

3. Trigger Porting: Migrate your phone numbers without disrupting service.

4. Configure E911: Set up emergency call routing with our intuitive tools.

5. Test Functionality: Ensure voice and emergency services work perfectly with our testing tools.

6. Enable Texting: Add SMS and MMS capabilities within Teams.

7. Move to the Cloud: Transition your users seamlessly with minimal downtime.

 

Our Customers Say it Best

“ Our processes rely heavily on IT, network speed and various information systems to ensure we are operating efficiently and effectively for the company, our partners and our customers. Upgrading our network to a fiber connection was a key piece of the puzzle to ensure we could scale the business. ”

Jeff Sawicki, Chief Operating Officer

Lippert Enterprises

The Everstream Difference

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Everstream Difference
Low Latency

Our average network latency is less than 5 milliseconds, approximately 90% less than other providers.* A low-latency connection is critical when business operations demand real-time applications and data replication.
Everstream Difference
Network Diversity

The combination of Everstream’s network architecture, engineering expertise and equipment deployment delivers four critical types of diversity: network, route, equipment and point-of-entry — eliminating the need for multiple carriers.
Everstream Difference
Connectivity

Everstream has raised the bar for business connectivity, delivering a Business-Only Fiber Network with speeds up to 100 Gbps available across our footprint. By using 10 Gbps switches, Everstream ensures your network can scale quickly and easily.

*Latency is measured in market / in region from customer location to internet gateway or between in market customer locations.
Everstream Difference
Technical Support

Our two Midwest-based Network Operations Centers are staffed by highly trained engineers, who answer 98% of incoming calls within 60 seconds and serve as a single point of contact to deliver the support you need.
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When you partner with Everstream, we start by learning about your business, determining what you want to accomplish and truly understanding what it is you want to do with your network. Our experienced team will help you find the solution that’s right for your business.

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Everstream’s business-only fiber network is rapidly growing to better service organizations across our footprint. Our commitment to transparency across the business means you have direct access to our interactive network map. See how close your business is Everstream’s current 27,500+ miles of fiber.

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    Please note: Everstream does not service homes or residential locations.