Referral Earns Everstream A Win

A multi-location investment management company relocated its Grand Rapids, Michigan, headquarters and was in need of an immediate high-speed bandwidth connection for its new office.

As luck and hard work would have it, Everstream recently had installed fiber to this same building for an existing customer. When the new tenant inquired about service, our customer gave a glowing referral.

“References are the lifeblood of any industry, but perhaps especially so for telecom. Customers want to know they’re going to be taken care of and are interested in quickly finding a trustworthy provider,” says Bill Major, Chief Revenue Officer, Everstream.

Broadband connectivity is one of the top three features that tenants require in commercial buildings, according to a study conducted by the Building Owners and Managers Association International and the Urban Land Institute — and not only high-tech companies. Other professions such as law firms, advertising/graphic design agencies, accounting firms, real estate brokers, and other service industries are following suit very quickly to ensure their network aligns with the company’s day-to-day needs.

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